Online Support Centre

GDS has its own dedicated online support centre, to provide information on support questions and log any queries.

How to Use our Support Centre Firstly, use the search function to see if we have a helpsheet or video that may help answer your question without delay.  If we cannot answer your question from the information within the support site, please click on "Submit Support Ticket" top right of the screen to register your request. Once received by GDS, you will be sent a confirmation email.

What Happens Next? Your enquiry will be allocated to the relevant member of the support team based on the question. The support team will liaise directly with you to resolve the question. A user can see the progress of any question and have access to upload any relevant documents or make necessary amendments to a query through the support centre.  Note: Please do not email or phone staff members direct. The online support centre allows us to monitor  staff workloads and ensure all questions are dealt with in a timely manner. CLICK HERE TO BE DIRECTED TO OUR ONLINE SUPPORT CENTRE