I am taking this opportunity to write to you to update you on our operational situation and resilience during this difficult period when the COVID-19 virus is having an impact on everyone's daily lives, whether personal or business.
As a business, our key priorities centre on continuing to provide you with a high level of service and support, and on providing a safe working environment for our team. I would like to reassure you that we have robust contingency plans in place to ensure that we remain fully operational. Please continue to contact via the usual routes in the normal way.
This situation is developing and as such we will keep customers updated during this very difficult period through our newsletter or our website. There is a sign-up tab for our newsletter at the bottom of the webpage.
I hope that the knowledge that we are here, and constantly monitoring the situation, will provide you with re-assurance at this stage.
Meanwhile, I would like to wish you and your families well.