In accordance
with UK customs, any item or items that are sent to GDS from outside
the UK that are required to be returned to the customer once
repaired, must be sent to GDS with the correct customs codes and
paperwork.
Please ensure that the shipping company (i.e. DHL, TNT etc) are
aware that they will be required to raise a custom entry document
(C88) which must accompany the goods.
Failure to do this may mean unnecessary duty
is being charged on the shipment.